If you just signed up and are wondering "now what?" then this is the place for you!

What To Do First

We recommend that the first thing you do is access your control panel and then change your password. Your control panel allows you to do everything you need to create and maintain your site. You can access your control panel by typing your ipaddress/menu in the address bar of your browser. Once your domain registration/transfer has taken place you will be able to access your control panel by typing yourdomainname/menu in the address bar of your browser. You should have received a welcome email from us that included your user name, password and ip address.

Once in the control panel click on the Change Password icon.

Enter your old password in the first field. Enter you new password in the second field. Re-enter the new password exactly the same way in the third field. IMPORTANT NOTE: Passwords must not be longer than EIGHT characters. Passwords are case sensitive.

What To Do Next

If you will be using Microsoft FrontPage you will need to install FrontPage Extensions before you publish your site. IMPORTANT NOTE: Change your control panel password before you install FrontPage Extensions.

To install FrontPage extensions, click on the FrontPage Extensions icon in your control panel.

After the FrontPage Extension Manager displays click on the "Install FrontPage" button. After you click the "Install FrontPage" button you will receive a message indicating the extensions will be installed within approximately ten minutes. For detailed information about FrontPage Extensions, please see the FrontPage Extensions Tutorial.

If you are not using FrontPage to create your site:

You can upload your site using your favorite FTP Client. We recommend using WS_FTP or Cute FTP. Your site can be uploaded to our servers immediately after receiving the welcome email, which will contain the IP address for your account, plus the password for the username chosen during signup.

When using an FTP client to upload your files, you should upload to the folder yourdomain-www or the www folder. The contents of these two folders will be the same no matter which you choose. You can create subdirectories under the main folder if you wish.

CGI-BIN

Your cgi-bin has the following path /home/yourusername/yourdomain-www/cgi-bin The URL to your cgi-bin is http://www.yourdomainname/cgi-bin. This is where you can put your cgi scripts. If you put in any perl scripts, make sure you have the permissions set to 775 for the perl scripts to be executable. Also, be sure that the perl path in the first line of your script is /usr/local/bin/perl. The URL to the global cgi-bin is http://www.yourdomainname/cgi-sys

General troubleshooting tips

Filenames are case sensitive so they must match or you will get a file not found error.

Transfer perl scripts and text files as ASCII text.

Transfer gif and jpg images as image or binary file type - MAC users should transfer files as raw data

If your perl script doesn't work, make sure the permissions are set right either on the scripts, or files and directories they write to. Also check the paths.

For more information about FTP see our WS_FTP Tutorial and Cute FTP Tutorial.

Where To Go From Here

Get to know your control panel and all of the features and functions available to you. Take a look at the Control Panel Guide, the Support Center and the Tutorials. If you have other questions or require assistance at any time, please contact us via e-mail.