File Transfer Protocol
1. File Transfer Protocol, or FTP, is the protocol used to transfer files remotely from a client to a server, or from a server to a client. Using FTP, you can transfer files in ASCII or binary, depending on the type of file you are transferring. FTP is available 24 hours a day, seven days a week for your use. Each domain has its own FTP space.
2. You can FTP to your account using either the IP address of your site or by using ftp.yourdomain.com. Your IP address was assigned when you opened your account, and can be found in the welcome email you received, or on your control panel at http://www.yourdomain.com/menu in the upper left. When you connect to your site, you are required to provide your username and password, for security purposes.
3. Anonymous FTP allows others to upload to your FTP space without allowing them access to the files that make up your site. By default, each domain account comes with anonymous FTP capabilities. By default, however, this option is not turned on. To install AnonFTP for your domain, go to your control panel at http://www.yourdomain.com/menu. Select the AnonFTP option and click Install AnonFTP. Your users can then FTP into your domain using a username of anonymous and their email address and upload or download files.
4. We recommend the following FTP clients: WS_FTP (either the Light Edition, which is free for non-commercial use or the Pro version) or CuteFTP. WS_FTP is available from Ipswitch, and CuteFTP can be downloaded at Tucows, where you can also find other FTP clients.
5. When using an FTP client to upload your files, you should upload to the folder yourdomain-www or the www folder. The contents of these two folders will be the same no matter which you choose. You can create subdirectories under the main folder if you wish.
6. Certain directories are created when your account is created or when you install AnonFTP. These include yourdomain-logs, yourdomain-anonftp, yourdomain-mail, and the stats and cgi-bin folders under yourdomain-www. These folders contain other files and programs that are needed to run certain items for your domain. If you are unsure what a particular file or folder is needed for, please contact support.
7. For security purposes, you cannot move out of the root folder of your own domain.